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Betting Rules
These Betting Rules explain the general principles that apply when you place bets or play games through Zoome3 Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules. By using the website, you acknowledge that you are responsible for understanding the rules that apply to your activity.
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General betting principles
Zoome3 Casino provides access to online gambling products and games subject to applicable terms, conditions and legal requirements. Rules can differ between games, betting markets and promotional offers. You should review the information displayed on the relevant page before confirming a bet or game entry. Where a product has specific rules, those rules form part of these Betting Rules and apply to matters relating specifically to that product.
On this page
You must be legally permitted to use online gambling services in the location where you are physically present. Players in Australia should make sure that their use of the service is lawful in the state or territory where they are located. You must also meet any applicable minimum age requirement. Zoome3 Casino may restrict, suspend or refuse access where required by law, by its internal procedures or under the website’s Terms and Conditions.
- Provide accurate, current and complete information when creating or using an account.
- Keep your login details confidential and do not allow another person to use your account.
- Only place bets using funds available to you and intended for lawful gambling activity.
- Check your selection, stake, odds, game and other details before confirming a bet.
- Do not place a bet if you do not understand how the relevant game or market works.
- Comply with all account, identity, payment and responsible gambling requirements.
A bet is generally treated as accepted only when confirmation is shown through the website or recorded in your account. A selection shown in a bet slip is not necessarily accepted until you complete the confirmation process. If a technical issue, pricing error, interruption or other system problem affects a bet, the bet may be reviewed or handled under the applicable Terms and Conditions.
Account ownership and security
Your account is for your personal use only. You must not create accounts for other people, transfer an account or use another person’s payment method without express permission and appropriate verification. Tell the website through the available support channel if you believe that your account has been accessed by someone else. You remain responsible for activity carried out through your account unless the applicable terms or law provide otherwise.
Placing, changing and cancelling bets
Before placing a bet, check that the chosen game, market, selection, stake and displayed information are correct. If odds, terms or other information change before confirmation, you may be asked to accept the updated information. Review the final confirmation carefully and keep any available bet or transaction reference for your records.
Once a bet has been accepted, it may not normally be changed or cancelled by the player unless a cancellation option is expressly made available. A cancellation request does not guarantee that the bet will be cancelled. The status recorded by the website is the relevant status, subject to any correction, investigation or review allowed under the applicable rules.
Stake limits
Minimum and maximum stake amounts may apply to particular games, markets, accounts or transactions. Any applicable limits should be displayed before confirmation or described in the relevant game information. Limits may be changed where permitted. A bet that exceeds a limit may be rejected, adjusted or handled in accordance with the Terms and Conditions.
Promotional offers
Promotions, bonuses and special offers may have separate eligibility rules, wagering conditions, expiry periods, game restrictions and other requirements. Those conditions apply in addition to these general Betting Rules. Read the full offer terms before opting in or using promotional funds. If a promotion’s specific terms conflict with these general rules, the specific terms may apply to that offer.
Identity and payment checks
Zoome3 Casino may request information or documents to verify identity, age, account ownership, payment methods, source of funds or other required details. Your ability to place bets or withdraw funds may be limited while a check is incomplete. You must provide genuine information and respond to reasonable verification requests. Do not use a payment method that belongs to another person unless this is expressly permitted and properly verified.
Results, settlement and corrections
Bets are settled using the official result or settlement information applicable to the relevant game or market. The settlement process may depend on the game rules, event status, published results, technical records and any applicable official decision. Results displayed on the website are provided for information, while your account record is the primary record of accepted bets and settlement.
If an event is postponed, abandoned, interrupted, completed in an unusual manner or affected by a rule change, the bet may be settled according to the specific market rules and applicable Terms and Conditions. Different markets may have different treatment for postponements, void selections, dead heats, incomplete games or changes to participants. Review the relevant market information before placing a bet.
- A winning bet is settled according to the applicable displayed odds or game rules.
- A losing bet does not qualify for a return unless the settlement is later corrected.
- A void or cancelled bet is handled according to the specific rules for that game or market.
- Where a bet includes multiple selections, the result may depend on the treatment of each selection.
- Any applicable deductions, fees or restrictions will be applied only where permitted and explained in the relevant terms.
- A settlement may be corrected if an obvious error, technical fault or inaccurate result is identified.
Zoome3 Casino may investigate unusual activity, suspected misuse, technical errors, duplicate transactions or other circumstances that could affect the validity of a bet. During a review, a settlement or payment may be delayed or placed on hold. If an error results in an incorrect credit or payment, the relevant amount may be corrected in accordance with the website’s Terms and Conditions and applicable law.
Keeping records
You should review your account history regularly and keep records of important bets, deposits, withdrawals and promotional activity. If something appears incorrect, raise the issue through the available website support channel as soon as reasonably possible. Include the date, game or market, stake, transaction reference and a clear description of the concern, but do not send passwords or unnecessary sensitive information.
Responsible gambling and technical issues
Gambling should be treated as entertainment, not as a way to make money or recover financial losses. There is no guaranteed strategy for winning, and past results do not predict future outcomes. Set a budget before you play and only gamble with money you can afford to lose.
- Set personal spending and time limits before starting a session.
- Take regular breaks and avoid chasing losses.
- Do not gamble while affected by alcohol, drugs, stress or strong emotions.
- Do not borrow money or use essential household funds for gambling.
- Keep gambling separate from rent, bills, food and other necessities.
- Use available account restrictions, cooling-off options or self-exclusion tools if needed.
- Seek independent help if gambling affects your finances, relationships, work or wellbeing.
If gambling becomes difficult to control, stop playing and use the responsible gambling options available through the website. You can also seek support from an appropriate Australian gambling help service or a qualified health professional. Account restrictions may affect access to games, deposits, withdrawals, promotional offers or other services. You must not attempt to bypass a restriction by opening another account.
Technical problems
You are responsible for using a suitable device, internet connection and current browser when accessing the website. If your connection fails, a page does not load or an error appears, do not assume that a bet was accepted. Check your account or bet history before trying again, as repeating an action could create a duplicate transaction.
If you believe that a bet has been recorded incorrectly, a result has been settled incorrectly or a transaction does not appear in your account, raise the issue through the available website support channel. Complaints are reviewed in accordance with the website’s internal process and applicable requirements. These Betting Rules may be updated to reflect changes to games, technology, legal requirements, responsible gambling practices or website procedures. The current version published on the website applies to future activity unless a different approach is required by law.
