Responsible Gaming

Gambling should be entertainment

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment expense, similar to spending on a meal, film or other leisure activity. Only gamble with money you can afford to lose, and never use money needed for rent, bills, food, education, savings or other essential costs.

Gambling outcomes are based on chance. No strategy, system or previous result can guarantee a win. Each game or bet is independent, and past losses do not make a win more likely. Avoid chasing losses by increasing your stakes or continuing to play in an attempt to recover money. Chasing losses can quickly make a difficult situation worse.

Set a clear budget before you begin and keep a record of your gambling activity if that helps you remain aware of your spending. Consider setting both a money limit and a time limit. When either limit is reached, stop playing. Do not borrow money, sell possessions or use credit to gamble. Gambling while affected by alcohol, drugs, tiredness or strong emotions can also make it harder to make careful decisions.

Practical ways to stay in control

• Decide your spending and time limits before playing.
• Keep gambling separate from essential household or personal expenses.
• Take regular breaks and make time for other interests and activities.
• Do not gamble to win back losses or to change your mood.
• Avoid gambling when you feel upset, stressed, tired or affected by alcohol or other substances.
• Do not borrow money or use funds intended for someone else.
• Review your gambling activity regularly and act early if it is becoming difficult to manage.

Tools and account controls

Zoome3 Casino may provide account features intended to help players manage their gambling. Depending on the options available to you, these may include deposit limits, loss or wagering limits, session reminders, time-outs, temporary breaks or self-exclusion. These tools are designed to support informed decisions, but they work best when selected before gambling becomes difficult to control.

A limit can help you define the amount you are willing to spend during a chosen period. Choose an amount that fits comfortably within your budget and do not set a limit based on a hoped-for win. A time-out can provide a short break from gambling, while self-exclusion is a stronger option for people who want to stop gambling for a longer period or indefinitely.

If you want to take a break or close your account, contact the available player support channel through the website. You may be asked to confirm your request or provide information needed to apply the selected control. Read the relevant account terms carefully, as controls may have conditions about how they start, how long they last and whether they can be changed.

Do not create another account or use another person’s account to avoid a restriction. If you have requested self-exclusion or believe you may be at risk of gambling harm, stop using gambling services and seek independent support. Account controls cannot remove every risk, so consider additional steps such as blocking gambling access on your devices, asking your bank about available transaction controls and giving financial oversight to a trusted person where appropriate.

Protecting young and vulnerable people

Gambling is intended for adults who meet the applicable age requirements. Do not allow children or other unauthorised people to use your account, payment methods or device to gamble. Keep login details private, use device security settings and log out when you have finished. If you share a device, take additional care to protect access to your account.